Fast food restaurantBirmingham

Burger King, New Street Station

Well-known fast-food chain serving grilled burgers, fries & shakes.

4.7/ 5 · 116 reviews
  • Takeout
  • Dine-in
  • Breakfast
  • Lunch
AddressUnit 2 Station St, St. Chads Tunnel, Birmingham B2 4QE, United Kingdom
Contact+44 121 630 4710
Opening hoursMonday · 9:00–0:00
Price range£10–20

About

Well-known fast-food chain serving grilled burgers, fries & shakes.

Services & amenities

17
01

Service options

Takeout
Yes
Dine-in
Yes
02

Dining options

Breakfast
Yes
Lunch
Yes
Dinner
Yes
Counter service
Yes
Dessert
Yes
Seating
Yes
03

Accessibility

Wheelchair accessible entrance
Yes
Wheelchair accessible seating
Yes
04

Payments

Credit cards
Yes
Debit cards
Yes
NFC mobile payments
Yes
05

Pets

Dogs allowed
Yes
06

Children

Good for kids
Yes
High chairs
Yes
Kids’ menu
Yes

Customer reviews

4.7 / 5116 reviews
5 99
4 10
3 2
2 1
1 4

Review topics

  • train 3
  • machine 3
  • team 3
  • whopper 2
  • atmosphere 2
  • self service 2
  • behaviour 2

Available reviews: 15

Google · 1
5 / 5
Loved it!! I got great service from Nishit. Finished every bit of it.
Service
Dine in
Meal type
Lunch
Price per person
£30–40
Food
5
Service
5
Atmosphere
5
Owner response

Thank you for your amazing review! We are thrilled to hear that you had a great experience with Nishit and that we were able to meet your expectations. We look forward to welcoming you back!

Google · 2
5 / 5
Great service in this new store New street Birmingham. Will come again
Parking
Very clean store.
Service
Dine in
Group size
1 person
Parking space
Plenty of parking
Parking options
Free parking lot
Price per person
£1–10
Recommendation for vegetarians
Highly recommend
Food
5
Service
5
Atmosphere
5
Owner response

We are thrilled to hear that you had a great experience at our new store in Birmingham! We can't wait to welcome you back again soon. Thank you for your support! 🎉 #newstoreexcitement

Google · 3
5 / 5
Very clean, well illuminated and lively with ample of seating. Service was very quick and efficient. Tommy provided us an outstanding service.
Service
Dine in
Meal type
Other
Food
5
Service
5
Atmosphere
5
Owner response

"Thank you for your positive review! We take pride in maintaining a clean and lively atmosphere with speedy and efficient service. We will make sure to pass this compliment on to Tommy. See you again soon!" #HappyCustomers #ExcellentService

More reviews+12
Google · 4
5 / 5
The lady (Moni) who took order and served the food was very customer friendly. I had a pretty great experience in terms of food and customer service. I’m satisfied.
Service
Dine in
Reservation
Reservations not required
Price per person
£20–30
Recommendation for vegetarians
Highly recommend
Food
5
Service
5
Atmosphere
5
Owner response

Thank you for taking the time to share your experience with us, we are so happy to hear that Moni provided you with exceptional customer service and that you enjoyed your meal. It's our goal to ensure all of our customers have a satisfying experience with us. We appreciate your support and hope to see you again soon!

Google · 5
5 / 5
This is a newly opened (I’m writing 27th August 2025) branch of Burger King) on the Birmingham New Street station concourse. It has a nice bright open sitting area with high ceiling, plenty of seating and lots of recharging/power points. There are 8 self service ordering screens,…More reviews
This is a newly opened (I’m writing 27th August 2025) branch of Burger King) on the Birmingham New Street station concourse. It has a nice bright open sitting area with high ceiling, plenty of seating and lots of recharging/power points. There are 8 self service ordering screens, service was fast and friendly, I was served by the Shift Manager Nishit. Oh, and self service refill drinks machine. This is already our second visit to this new branch and we will return 🙂
Meal type
Brunch
Noise level
Quiet, easy to talk
Price per person
£1–10
Food
5
Service
5
Atmosphere
5
Owner response

Thank you so much for taking the time to visit our new Burger King branch at Birmingham New Street station! We are thrilled to hear that you enjoyed your experience with us and that our team, led by Shift Manager Nishit, provided fast and friendly service. We can't wait to welcome you back for more delicious food and a comfortable dining experience with plenty of recharging options. See you soon! :)

Google · 6
5 / 5
I had a really great experience at Burger King. The food was hot, fresh, and full of flavor, and the fries were cooked just right. The restaurant itself was clean and comfortable, which made the meal even more enjoyable. What stood out most was the service — the staff were friend…More reviews
I had a really great experience at Burger King. The food was hot, fresh, and full of flavor, and the fries were cooked just right. The restaurant itself was clean and comfortable, which made the meal even more enjoyable. What stood out most was the service — the staff were friendly, helpful, and made me feel welcome from the moment I walked in. Overall, it was a satisfying visit, and I’ll definitely be returning soon.😊👏
Food
5
Service
5
Atmosphere
5
Owner response

Thank you for your glowing review! We are delighted to hear that your experience at Burger King was top-notch. Our team takes pride in providing delicious food and exceptional service. We can't wait to welcome you back for another satisfying meal soon! 😊👏

Google · 7
5 / 5
First time here...food amazing, manager Nishit very attentive and helpful..floor staff brilliant. Highly recommend
Food
5
Service
5
Atmosphere
5
Owner response

Thank you for your kind words! We are so glad you enjoyed your first visit with us. Our team works hard to deliver great food and service, and we are happy to hear it was appreciated. See you again soon! #HappyCustomers #DeliciousFood

Google · 8
5 / 5
I think this new store is amazing! The dining area is spotless and spacious it's the best place to come with your family. I really enjoyed my time here today with my family. The food was ready in just 2 minutes, so I'll definitely come back!
Service
Dine in
Meal type
Lunch
Price per person
£20–30
Food
5
Service
5
Atmosphere
5
Owner response

We are thrilled to hear that you and your family had such a great experience at our new store! We take pride in providing a clean and spacious dining area for our customers and we're glad you noticed. We can't wait to serve you again, thanks for choosing us! 🎉 #happydining

Google · 9
5 / 5
The atmosphere is great. plenty of seats for you to enjoy your meal. the behaviour of the staffs are very polite and humble. What i found very helpful was . they are very fast in serving your foods. that's great when you're in rush for your train like me😂♥️
Service
Dine in
Meal type
Lunch
Price per person
£10–20
Food
5
Service
5
Atmosphere
5
Owner response

Thank you so much for the kind words! We're thrilled to hear that you enjoyed our atmosphere and appreciated the fast and polite service from our staff. We always strive to make sure our customers are well taken care of. Hope to see you again soon! 😊🍴

Google · 10
5 / 5
The food here is absolutely amazing! I tried the Wagyu Burger and it was packed with flavor, and the truffle fries were my favorite – simply the best I’ve ever had. The service is very fast, and the staff are friendly and attentive. The atmosphere is great, with a spacious layout that makes it a perfect place to relax. Truly one of the best dining experiences I’ve ever had!
Food
5
Service
5
Atmosphere
5
Owner response

Thank you for your raving review! We are thrilled that you enjoyed our Wagyu Burger and truffle fries. Our team takes pride in providing fast, friendly, and attentive service in a relaxing atmosphere. We are so grateful to have given you one of the best dining experiences. Come back and see us again soon! #BestDiningExperience #FriendlyService #DeliciousFood

Google · 11
5 / 5
Polite staff and much quicker service than maccys on the ramp. Also newer and nicer surroundings. Recommended if you need a quick bite to eat in the station.
Service
Dine in
Meal type
Lunch
Parking space
Difficult to find parking
Parking options
Paid parking garage
Price per person
£1–10
Food
5
Service
5
Atmosphere
5
Owner response

Thank you for your kind words! We're thrilled to hear that you enjoyed our fast service, friendly staff, and modern atmosphere. We strive to provide a convenient and enjoyable dining experience for all our customers. Hope to see you again soon! #QuickBite #ConvenientDining #HappyCustomers

Google · 12
5 / 5
The staff were so nice and the place was clean. The food was amazing as well 10/10
Service
Dine in
Meal type
Dinner
Price per person
£10–20
Food
5
Service
5
Atmosphere
5
Owner response

Thank you for taking the time to leave such a kind review! We strive to provide exceptional service and maintain a clean environment for our customers. We're thrilled to hear you enjoyed our delicious food. We look forward to welcoming you back for more amazing meals!

Google · 13
5 / 5
Fantastic service at the New Street Burger King. The staff were welcoming, polite, and really quick with my order, even though it was busy. They kept everything moving smoothly and made the experience enjoyable. Food was fresh, hot, and exactly what I wanted. Really appreciated the friendly atmosphere—great team here!
Food
5
Service
5
Atmosphere
5
Owner response

Thank you so much for your amazing review! Our team at New Street Burger King takes pride in providing exceptional service and creating a welcoming atmosphere. We are delighted to hear that you had an enjoyable experience with us and that your food was exactly what you wanted. We truly value your support and look forward to serving you again soon!

Google · 14
5 / 5
very kind staff clean environment. very happy with the quality of my food aswell, i got everything i asked for!
Service
Dine in
Reservation
Reservations not required
Price per person
£10–20
Food
5
Service
5
Atmosphere
5
Owner response

Thank you for your amazing feedback! Our team works diligently to provide a welcoming and clean environment for our customers, and we are glad that you experienced it. We are also thrilled that you enjoyed your food and got everything you asked for. It means a lot to us that you are happy with our quality. Thank you for choosing us!

Google · 15
5 / 5
Went there after a night out, got served by Pat, very amazing service, food is amazing too, would recommend
Food
5
Service
5
Atmosphere
5
Owner response

Thank you so much for your kind words! We are thrilled that Pat provided you with amazing service and that you enjoyed our delicious food. We appreciate your recommendation and can't wait to welcome you back. See you soon! 💜

Opening hours

Monday
9:00–0:00
Tuesday
9:00–0:00
Wednesday
9:00–0:00
Thursday
9:00–0:00
Friday
9:00–1:00
Saturday
9:00–1:00
Sunday
9:00–0:00

Updated by this business 2 weeks ago

Find us

Birmingham

Unit 2 Station St, St. Chads Tunnel, Birmingham B2 4QE, United Kingdom
Burger King, New Street StationBirminghamGet directions

Location details

street
Unit 2 Station St, St. Chads Tunnel
postalCode
B2 4QE
plusCode
F4G2+Q9 Birmingham, United Kingdom